It's time you shift to a customer service platform that allows you to manage sales communication with your team from a single platform, integrate with your favorite CRMs and set up automated workflows.Try For Free
A sales agent's job isn't to sort through all the emails, their job is
to close deals. Keeping a track of all customer-related emails in a sea
of emails can be a time-consuming task.
This is why every sales agent needs a powerful communication tool that does the heavy lifting for them.
What’s the best deal that you can give me? I don’t have a big budget.
I want to enquire about your most premium quality products
What are your after-sales services like? I'm comparing 2 more of your competitors.
I'm going to need more time to discuss this with my boss before we finalize a deal. Can you share any sales collateral with us?
A modern customer communication tool should have the power to automate
mundane and repetitive tasks like assigning, tagging, closing, replying
Helpwise takes inspiration from challenges of the obsolete tools like Gmail and Outlook and makes your inbox experience powerful yet simple.
Here are the top features that every modern Saas company needs in its communications stack.
Assign conversations to agents who are responsible for handling specific queries. Delegate with ease and see which team member is working on which query.Read More
Declutter your inbox by creating tags that work as categories for different types of conversations. Helpwise can also apply tags automatically on new conversations based on the content.Read More
Automate mundane and repetitive tasks like assigning, tagging, and closing conversations by setting up workflows using Automation Rules. Helpwise will handle the workload for your team.Read More
Set up knowledge bases containing articles that can be shared with your customers. You can create Help centers for customer onboarding, internal documents etc.Read More
Collaborate on replying to client queries with your team members by mentioning them in conversation notes. Mentions will notify them that they have been mentioned by you.Read More
Connect your favorite tools using native integrations, third-party integrations or our custom app feature and turn your Helpwise shared inbox into a powerhouse. Integrate calendars, task management apps, and top CRMs and interact with them directly from your inbox.Learn More
Helpwise allows you to respond to client emails in a collaborative manner. You can share drafts, see which team member is reading the same conversation and have discussions with your team right inside a conversation thread.
Automate tasks like assigning deal emails to respective sales reps, replying, tagging specific conversations and more. Helpwise helps in reducing hard work and fostering smart work.
Helpwise allows businesses to manage customer conversations from multiple channels in a centralized platform. It also improves the context so that you're able to provide streamlined support irrespective of the channel.
Integrate top integrations like Stripe, Salesforce, Pipedrive and more. Fetch and update customer details directly from your Helpwise inbox. Any information update that is done by your team is reflected on both platforms.
Helpwise has helped us to increase our sales, as we're now able to reply timely and effectively when a customer needs help with their purchase. We never miss a message or a request anymore as the system sends a notification to agents.
The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.