Guide to Helpwise rules

The Rules feature in Helpwise allows you to run automations. You can set rules to automate your tasks by building your own filters to save time. Click on Automation in the navbar and then click on the “Rules” option. If this is the first time you are making a rule, you will see the “Create your first […]

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How to Setup Saved Replies?

Saved Replies allow you to to make templates of the predetermined messages to common questions. They help you save your time and increase productivity. Helpwise allows you to setup Saved Replies. Sending the same replies to many of your customers can be tricky because everyone has different names and email. So we came up with […]

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