How to create collections in Help Center.

Collections allow you to group your articles. In order to create a collection, you have to follow the below steps: Click on Help Center in the navbar Select the Help Center, which you want to update, from the list. Click on the Collections section on the left sidebar Click on the “Create New” button. You […]

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How to set up a custom domain for Help Center?

To set up a custom CNAME record, follow the below steps: Go to your DNS provider’s website (e.g. GoDaddy or Cloudflare). To know the steps to create a CNAME record in GoDaddy and Cloudflare, Read this guide GoDaddy or Cloudflare. Create a CNAME (‘canonical name’) record for your custom domain. Point it at Helpwise’s host domain: site.helpwise.help You […]

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