How to delete a user in Helpwise

To delete a user in Helpwise, you have to follow these steps: Click on “Manage” in the Navbar Click on “Users” from the dropdown list You will now see a list of all the users in your account. To delete a user from the list, you have to follow the following steps: Click on the […]

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How to setup Instagram Direct Message shared inbox?

Instagram Direct Message Shared Inbox allows you to connect your brand’s Instagram page with Helpwise. This will allow you to collaborate with your team to send replies to the direct messages and customer queries received on your Instagram page. To setup Instagram shared inbox in your Helpwise account, follow the steps below: Click on ‘Inboxes’ on the top and […]

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