Share drafts among your team

How to share drafts among your team?

Sharing drafts with your team members allow you to collaborate with them while writing the replies to your customers as well. The real-time shared draft feature by Helpwise ensures each team member can read the message as the other team member types it. Here are the steps to share a draft with your team: Click […]

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Setup Email Aliases

1. Head over to mailbox settings available under Manage > Mailboxes. 2. Now go to Aliases section for your mailbox. 3. Now click on Add an alias button. 4. Fill in the name and email of the Alias you want to create 5. You will receive a verification link on the email you just added. […]

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