How to setup Instagram Direct Message shared inbox?

Instagram Direct Message Shared Inbox allows you to connect your brand’s Instagram page with Helpwise. This will allow you to collaborate with your team to send replies to the direct messages and customer queries received on your Instagram page. To setup Instagram shared inbox in your Helpwise account, follow the steps below: Click on ‘Inboxes’ on the top and […]

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Facebook Comments Inbox

Facebook comments Shared Inbox gives you the ability to connect your Facebook page with Helpwise and allows you to collaborate with your team to reply to the comments or posts received on your Facebook page. To set up Facebook comments shared inbox in your Helpwise account, you must be the admin of your page. Click on ‘Inboxes’ on the […]

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How to setup Twitter DM shared inbox?

Twitter Dm shared inbox allows you to send and receive your messages right here in your Helpwise account. This helps in managing all your support mediums from one place. Here are the steps to setup this inbox: There are 2 ways to setup Twitter DM inbox, First is by turning on the toggle while creating […]

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How to setup Twitter shared inbox?

Twitter shared inbox allows you to send and receive your Tweets and mentions right here in your Helpwise account. This helps in managing all your support mediums from one place. Here are the steps to setup this inbox: Click on the Inboxes on the top and select “Add Inbox”. Select “Twitter Inbox” from here. Now, […]

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How to setup Facebook shared inbox?

Facebook Shared Inbox allows you to connect your company’s Facebook page with Helpwise. Collaborate with your team to send replies to the direct messages received on your Facebook page. To setup Facebook shared inbox in your Helpwise account, follow the steps below: Click on ‘Inboxes’ on the top and select ‘Add Inbox’. Select Facebook inbox. Click […]

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