Get more features, native Live chat, user friendly interface and Help Center on Helpwise.
$20 per user per month
$18 per user per month
You can add more inboxes.
|Native Live Chat|
|WhatsApp (Powered By Twilio)|
|Integrations (CRMs + Shopify)|
Team inboxes for Email, SMS, WhatsApp and your business social media account is a must for growing teams.Learn more
With Helpwise live chat widget, you can convert more leads and reduce churn rate by providing instant solution to your customers.Learn more
We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here.
Setup a Help Center for articles and guides around your product. Customize it to match up with your product theme. This is something you will miss on Missive.
Helpwise allows you to create website live chat widget without any third party integration. It is easy to setup and comes with features to engage with the visitors as well. Whereas, Missive powers this feature using Twilio and it doesn't have engagement features.
Enjoy the automation feature and customize your workflow using Helpwise APIs. These features are available on both Standard and Premium plan. while, Missive provides this on its top-most plan.
Helpwise provides you detailed analytics on your email frequency, response rates & individual performance. So, now that you can measure it, you can easily improve it. 😎
All integrations are available on Helpwise's Standard and Premium plan. Which is more affordable and feature rich than Missive's integrations. Automate processes & share information across your other business tools.
Easy to setup chat widget allows you to communicate with your customers directly from your platform. Solve customer queries quickly and capture leads.
If you are on your workdesk or in the field or traveling, Helpwise is always a click away. Access your team emails from our web app and mobile apps.
We have written down answers to some of the frequently asked questions. But, if you still have any queries, feel free to ping us on chat or email as at email@example.com.
A shared inbox is an inbox that allows multiple people to send and receive email from the same address. This is great for a company that might want to share the load of responding to customer inquiries, for example. Any member of the shared mailbox may respond to an email sent to the shared address. And, you can easily track performance of your team members & other key metrics around these emails.
Why to use shared inbox?
Yes, you get 7-day free trial. Signup, create inboxes, invite your team members and use Helpwise for 7 days for free. No credit card required.
Helpwise Shared Inbox is a great fit for any team that receives a lot of emails & multiple team members can either reply to those emails or need access to those emails. We have seen that following teams usually find shared inbox really useful:
Good question. We have seen that as you start growing as a team, multiple team members handle a common email account like firstname.lastname@example.org or email@example.com. As long as founders or core team is doing this, it is fine but it starts becoming chaotic when you start onboarding new team members. Once you delegate these emails to your employees, you are not only prone to privacy of customer data risks but also, you can't really track who is doing good & bad.
As you scale and number of emails start to increase, it becomes even more chaotic to evenly shared the work load among team members in an automatic manner. So, instead of sharing passwords for your team email accounts, you should opt for a shared inbox software.
How a shared inbox can help you scale faster with less chaos & fewer mistakes?
Your team starts enjoying the benefits of using a shared inbox within minutes of getting onboarded. By efficiently sharing the work load among different team members & avoiding any duplicate work, your team will become more productive.
Your team will save up to 25 hours per agent per month which can easily be channelized to do other high value tasks. Moreover, the average response time to your emails will come down hence resulting in quick replies and happy customers.
Absolutely! You can use Helpwise not only as our web app but also on your Android and iOS device.
Absolutely! it is safe to connect your Google account as Helpwise's use of information received, and Helpwise's transfer of information to any other app, from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.