Email Collaboration By Design. Share Email Load & Reply Faster.
Email Collaboration among team members was never this simple. Assign emails to right team members, tag emails or chat with colleagues within email threads.
Email Delegation Made Easy
Helpwise allows you to assign email conversations with your customers to the right team member. The team member gets notified about the email he is assigned to. Thus, reducing the response time.
Two-click assigning
Easily assign email conversations to the right team member.Track Assigned Emails
Know which conversation is assigned to which team member directly on the inbox page.
- Look for assigned team member's initials on the row of the email.
- See analytics on number of conversations assigned to a team member.
Track Unassigned Emails
- Helpwise provides a separate section to view unassigned email.
- This allows you to quickly view emails which no one is looking after.
- You can quickly assign emails from here, to a team member or yourself.
How Helpwise Shared Inbox works?
Get up & running with your shared inbox within minutes. It is as easy as creating a Gmail account. Already using another shared inbox service? We can help you migrate your settings, team & data.
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Connect Email Account
Follow easy screen options to configure your shared inbox. You can opt to send emails from own domain or Helpwise servers.
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Shared Inbox is Live!
That's it! your shared inbox is live now with every team member having their on separate logins.
Getting started takes less than 5 minutes
Connect your existing team email accounts, invite your team members and start handling emails in a better & faster way than before.