Abhinash Daulaguphu

Provide context-relevant customer service with Helpcenter articles in Chat Widget

What is a Helpwise Chat Widget? A Helpwise chat widget connects the company's service channel and support agents with website…

2 years ago

Categorise Your Saved Replies to Quickly Respond to customers

Saved replies in Helpwise are predefined messages that can be created for agents to quickly respond to common questions from…

2 years ago

Improve collaboration in Shared Outlook Mailbox using Helpwise’s two-way sync

With companies operating in a hybrid work environment, dealing with an overwhelming amount of email is a reality for modern…

2 years ago

Seamlessly Setup Whatsapp Shared Inbox with Whatsapp Cloud API

WhatsApp is an essential part of our lives, with over 1 billion monthly active users. With such widespread popularity, e-commerce…

2 years ago

Set up the company’s business hours to improve the robustness of your reports

As a customer support manager, it is critical that customers' inquiries are resolved as soon as possible. However, because companies…

2 years ago