Helpwise AI

Introducing Email AI Replies and Compose: Boost Efficiency and Deliver High-Quality Responses

In today’s fast-paced work environment, effective communication is vital. Drafting and refining emails manually can be time-consuming, but Helpwise’s new Email AI feature simplifies the process. This tool ensures your messages are error-free, business-tailored, consistent, and perfectly toned for exceptional customer service.

Key Features:

1. AI-Powered Smart Reply:
When responding to emails, AI Reply analyzes the ongoing thread and references your knowledge base to craft contextual replies. Use the draft as-is, tweak it, or refine it with prompts and suggestions for concise, relevant responses.

2. Compose with AI Prompts:
Struggling with writer’s block? Now you can provide contextual prompts in Helpwise to create emails from scratch. AI Compose drafts messages quickly, saving time and effort.

3. Seamless Rephrasing & Refinement:
If your first draft isn’t perfect, you can rephrase and refine it to better convey your thoughts. With AI Compose, polishing your emails has never been easier.

  • Rephrase for Clarity: Simplify complex language to make your message clear and accessible.
  • Tone Adjustment: Adapt the tone to fit the situation—whether you need to soften, formalize, or warm up your language.
  • Easy Translation: Seamlessly translate your emails into languages like German or French, ensuring language is never a barrier to delivering top-tier customer service.

How to Get Started

Using Email AI is easy. On an email thread, simply click “Reply with AI” to generate a response. You can then edit the draft as needed. In the compose window, select “Create with AI” and provide a prompt to draft a new email. Rephrasing and refinement options are available at every step.

Helpwise is offering a 1 month free Email AI trial! Signup today to get access!

Why You’ll Love AI Compose:

  • Saves Time: Generate accurate replies instantly, reducing time spent on emails.
  • Improves Customer Satisfaction: Clear, relevant communication leads to faster resolutions and happier customers.
  • Boosts Efficiency: Streamlined workflows allow agents to focus on complex tasks while maintaining high-quality responses.

Helpwise continues to innovate with Email AI, making communication faster, easier, and more effective. Try AI Compose today and experience a new level of productivity in your email communications!

Uddeshya Upamannyu

Recent Posts

Understand your team performance better with Percentiles

We've enhanced our team performance reports! Now, instead of just average metrics, you'll see the…

3 weeks ago

Declutter Your Inbox: Keep Your Primary and Promotional Emails Separate

We get it; your inbox can be a chaotic jungle of promotions, updates, and social…

9 months ago

Introducing Custom Fields in Monday.com

The integration of Helpwise with Monday.com enables businesses to effortlessly synchronise their data across the…

10 months ago

Introducing Awaiting Replies: Your Shortcut to Fast Customer Responses.

Now, staying on top of your conversations and ensuring no customer inquiry is missed is…

10 months ago

Introducing custom fields in Helpwise-Close integration

The integration of Helpwise with Close CRM enables businesses to effortlessly synchronise their customer data…

1 year ago

Introducing custom fields in Helpwise-Keap integration

The integration of Helpwise with Keap enables businesses to effortlessly synchronise their customer data across…

1 year ago