In SaaS or other product-based companies, Support teams are on the front lines to resolve customer queries and issues. They…
Saved replies in Helpwise are predefined messages that can be created for agents to quickly respond to common questions from…
Using a 360Dialog WhatsApp number you can create a WhatsApp Shared inbox in Helpwise. You can send and receive the…
Views are like smart filters which allow teams to fetch a list of all conversations that were created using various…
Now you can create Instagram Direct Messaging shared inbox on Helpwise 🎉. Customers are highly active on social media these…
Is your team customer-facing? Want to reduce your response time? SLA is the feature for you. When clients have a…
We have released the new update of Helpwise mobile app for both android and iOS. It included lots of feature…
Our team is working in the direction to become a tool to power all your communications whether they're internal or…
Helpwise files allow you to manage your all files between all mailboxes. You can see your all email attachments in the Files…
Today, we have launched our Pabbly Connect integration. It allows you to integrate your Helpwise account with 300+ apps. Triggering…