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Helpwise allows you to create a shared SMS inbox using the RingCentral Number where your team members can collaborate and give support to your customers directly from Helpwise. You can…
Continue readingNow you can create Instagram shared inbox on Helpwise 🎉. Customers are highly active on social media these days and providing support to customers quickly on their social media accounts…
Continue readingDialpad is an Ai-powered cloud communication platform that makes it easier and more efficient to connect and collaborate with your team. From Helpwise you can create a shared SMS inbox using…
Continue readingNow you can create Helpwise shared custom inbox  🎉. Now you’re not limited to just Email, Social Media, Whatsapp, Live Chat, or SMS. You can create custom inboxes for any…
Continue readingJustCall is a cloud telephony system that allows you to set up your online call center within a few minutes without the need for hardware telephony. You can set up…
Continue readingSometimes you receive so many messages that you wish they were categorized beforehand. This is definitely possible with Helpwise! Helpwise can apply tags on new conversations based on the content….
Continue readingI am glad to announce the Shared drafts feature. This will allow you to collaborate while replying to emails. It simplifies the process of training new recruites so you no…
Continue readingToday we introduce reassignment feature. You can now automatically reassign or unassign conversations when you’re away. This feature will allow you to make sure your customer don’t have to wait,…
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