shared inbox feature

Introducing Awaiting Replies: Your Shortcut to Fast Customer Responses.

Now, staying on top of your conversations and ensuring no customer inquiry is missed is easier than ever. We've added…

12 months ago

Keep track of support requests with more prominent tag section in the sidebar

The customer support team handles various message types, including bugs, product feedback, complaints, and feature requests. A good support team…

2 years ago

Improve collaboration in Shared Outlook Mailbox using Helpwise’s two-way sync

With companies operating in a hybrid work environment, dealing with an overwhelming amount of email is a reality for modern…

2 years ago

Seamlessly Setup Whatsapp Shared Inbox with Whatsapp Cloud API

WhatsApp is an essential part of our lives, with over 1 billion monthly active users. With such widespread popularity, e-commerce…

2 years ago

Create WhatsApp Shared Inbox in Helpwise using 360Dialog

Using a 360Dialog WhatsApp number you can create a WhatsApp Shared inbox in Helpwise. You can send and receive the…

3 years ago

Forms

Helpwise allows you to create embeddable forms for your website. This feature helps you to capture customer information on your…

3 years ago

Setup Helpwise SMS inbox from Plivo Number

Helpwise allows you to create a shared SMS inbox using the Plivo Number where your team members can collaborate and…

3 years ago

Presenting, The Gmail Shared Inbox

A better and upgraded version of managing Gmail conversations within Helpwise. Using the Gmail Shared inbox, customers can manage their…

4 years ago

Setup Helpwise SMS inbox from RingCentral Number

Helpwise allows you to create a shared SMS inbox using the RingCentral Number where your team members can collaborate and…

4 years ago

Instagram Shared Inbox For Your Team

Now you can create Instagram shared inbox on Helpwise 🎉. Customers are highly active on social media these days and…

4 years ago