Move conversations internally
Our customers have multiple shared Inboxes such as help@, sales@, info@, tech@, etc. at Helpwise. Every now and then, there comes a situation where customer emails help@ for a sales query rather than sales@.
It makes it very messy and not very customer friendly to transfer emails by cc…ing or forwarding to the correct Inbox.
We have come up with a pretty simple solution. You can move these conversations between your Inboxes internally to the correct Inbox making the whole process a lot cleaner and simple!
Now when you reply to the customer from the correct inbox, the conversation will remain in the same thread for both you and the customer! How amazing is that!
You can book a free demo session with us to see Helpwise in action here
We get it; your inbox can be a chaotic jungle of promotions, updates, and social…
The integration of Helpwise with Monday.com enables businesses to effortlessly synchronise their data across the…
Now, staying on top of your conversations and ensuring no customer inquiry is missed is…
The integration of Helpwise with Close CRM enables businesses to effortlessly synchronise their customer data…
The integration of Helpwise with Keap enables businesses to effortlessly synchronise their customer data across…
The integration of Helpwise with Capsule enables businesses to effortlessly synchronise their customer data across…