shared inbox feature

Setup Helpwise SMS inbox from Plivo Number

Helpwise allows you to create a shared SMS inbox using the Plivo Number where your team members can collaborate and give support to your customers directly from Helpwise. You can make use of Helpwise’s powerful features (rules, auto-reply, one-click integration preview, tagging) with the Plivo number.

How to connect your Plivo number with Helpwise to send and receive SMS directly from Helpwise?

Features of Helpwise Plivo SMS inbox

  • You can also schedule SMS at a specific time.
  • Realtime send and receive SMS.
  • You can check the SMS status in real-time
  • Assign SMS thread & conversations to your team members.
  • Find out who is currently replying to your customer in real-time.

You can also schedule free demo, to know more about Helpwise and Helpwise Plivo SMS inbox.

Ayush Rastogi

Recent Posts

Helpwise x JIRA integration updates: Enhanced Workflows

We’re thrilled to share some significant updates to our JIRA integration, aimed at enhancing the…

3 months ago

Introducing Email AI Replies and Compose: Boost Efficiency and Deliver High-Quality Responses

In today’s fast-paced work environment, effective communication is vital. Drafting and refining emails manually can…

4 months ago

Understand your team performance better with Percentiles

We've enhanced our team performance reports! Now, instead of just average metrics, you'll see the…

4 months ago

Declutter Your Inbox: Keep Your Primary and Promotional Emails Separate

We get it; your inbox can be a chaotic jungle of promotions, updates, and social…

1 year ago

Introducing Custom Fields in Monday.com

The integration of Helpwise with Monday.com enables businesses to effortlessly synchronise their data across the…

1 year ago

Introducing Awaiting Replies: Your Shortcut to Fast Customer Responses.

Now, staying on top of your conversations and ensuring no customer inquiry is missed is…

1 year ago