About Us

Helpwise is a product by SaaS Labs, Inc (founded by Gaurav Sharma in 2016). SaaS Labs, incorporated in State of Delaware(United States), is a digital products company with over 60+ team members working across multiple locations in US, India, Philippines, and other parts of the world. At SaaS Labs, we build B2B products based on theme 'Remote, Cloud and Automation'. We already have a couple of successful products in the market like JustCall, CallRoot, Helpwise.

We're proud of the fact that from day 1, we are completely bootstrapped and profitable.

How Helpwise started?

As our team started to grow, we felt the need of having a shared inbox for our different teams like support, sales ops, finance, HR and so on. We tried everything in the market but were not satisfied with what we found in the market - those products were either too expensive or too confusing.

So, we built something in-house to handle our team emails. And, our team LOVED it. Our managers helped us build analytics so it made this product even more useful.

Soon, we felt that there must be 1000s of teams just like ours who will find Helpwise useful. So, we publicly opened this up for everyone in late 2019. As of Feb 2020, over 500+ businesses around the world are using Helpwise every day (and growing 10% month on month)

Given the strong early traction and useful feedback from our early users, we are quickly building new features into Helpwise. Here is our current product roadmap.

Where can you find us?

Best way to reach out to us is either via email (help@helpwise.io) or through our website chat. You can also connect with us on Twitter, Facebook, Youtube and Linkedin.

Our Officess

US Office: 3260 Hillview Avenue, Palo Alto, CA 94304

India Office: 101, H-28, Sector 63, Noida, UP - 201301

If you are visiting us for the first time, Team Helpwise will be eagerly looking forward to get you and your team started with your Helpwise Account :)