Report Vulnerability

Overview

Data security is a top priority at Helpwise. We commit to prioritse our work in order to remediate any reported vulnerabilities.

Disclosure Policy

  • Share your report, as soon as you discover a vulnerability, by emailing us at dev@helpwise.io.
  • We will acknowledge your email within 24 hours and start the remediation process.
  • We prioritise our work to remediate any reported vulnerability at the earliest.
  • It is recommended to avoid violating privacy, destroying data, or interrupting or degrading the service.

Contact

Feel free to contact us for any questions, feedback or suggestions.