This information security policy defines the purpose, principles, objectives and basic rules for information security management.
This document also defines procedures to implement high level information security protections within Helpwise, including definitions, procedures, responsibilities and performance measures (metrics and reporting mechanisms).
This policy applies to all users of information systems within Helpwise. This typically includes employees and contractors, as well as any external parties that come into contact with systems and information controlled by Helpwise (hereinafter referred to as “users”). This policy must be made readily available to all users.
This policy defines the high level objectives and implementation instructions for Helpwise’s information security program. It includes Helpwise’s information security objectives and requirements; such objectives and requirements are to be referenced when setting detailed information security policy for other areas of Helpwise. This policy also defines management roles and responsibilities for Helpwise’s Information Security Management System (ISMS). Finally, this policy references all security controls implemented within Helpwise.
Last updated: 2nd November 2021