Views are like smart filters which allow teams to fetch a list of all conversations that were created using various…
Is your team customer-facing? Want to reduce your response time? SLA is the feature for you. When clients have a…
Now you can create Facebook comments shared inbox on Helpwise 🎉. We already had Facebook messenger in Helpwise, now we…
With Helpwise-Google Drive integration, you can directly attach files from your Google Drive Account to Helpwise Shared Inbox. Connect your shared inbox…
As you are already familiar with adding notes to a conversation in Helpwise, now you can add notes and activities…
Good news! Using helpwise rules you can automate your inboxes smartly and let Helpwise do the things for you. We…
Helpwise already has an amazing search option which can search your specific input everywhere in a conversation. Today, we announce…
Along with managing mention in your company's Twitter account, now you can also manage Twitter Direct Messages. This will allow…
You can now create shared inbox for your company's Twitter account. This helps in getting mentions from your customers directly…
With Helpwise-Wootric integration, you can now survey your clients to know the performance of your agents on your Wootric Account.…