Do you struggle to keep track of customer-specific information and personalize support experiences? If so, we have some exciting news…
As a customer support manager, it is critical that customers' inquiries are resolved as soon as possible. However, because companies…
Helpwise allows you to create embeddable forms for your website. This feature helps you to capture customer information on your…
Now you can create Instagram Direct Messaging shared inbox on Helpwise 🎉. Customers are highly active on social media these…
Chatbot is the feature that enables you to trigger messages along with some suggestions to your customers. These suggestions could…
Is your team customer-facing? Want to reduce your response time? SLA is the feature for you. When clients have a…
Today, I'm excited to announce that we have added another way to auto-assign conversations equally among your team. Choose the…
We have released the new update of Helpwise mobile app for both android and iOS. It included lots of feature…
Now you can create Facebook comments shared inbox on Helpwise 🎉. We already had Facebook messenger in Helpwise, now we…
Now you can create Instagram shared inbox on Helpwise 🎉. Customers are highly active on social media these days and…