New Feature

Customer Satisfaction

Helpwise now has Customer Satisfaction as a new feature! This feature helps you to find out how good your replies…

4 years ago

Add notes and activities to contact

As you are already familiar with adding notes to a conversation in Helpwise, now you can add notes and activities…

4 years ago

Setup Helpwise SMS inbox from JustCall Number

JustCall is a cloud telephony system that allows you to set up your online call center within a few minutes…

4 years ago

Start internal discussions among your team

Our team is working in the direction to become a tool to power all your communications whether they're internal or…

4 years ago

Help Center User Permissions

We have launched a new feature in which you can give permissions to your team members to access the help…

4 years ago

Helpwise Chat Engage Campaign

This guide will help you know better about the options you get while creating the chat engage campaign. There are…

4 years ago

Helpwise Email Engage Campaign

This guide will tell you about the options you get while creating the chat engage campaign. There are two sections…

4 years ago

Helpwise Files

Helpwise files allow you to manage your all files between all mailboxes. You can see your all email attachments in the Files…

4 years ago

Smartly automate your inbox

Good news! Using helpwise rules you can automate your inboxes smartly and let Helpwise do the things for you. We…

4 years ago

Helpwise can now Automatically tag conversations!

Sometimes you receive so many messages that you wish they were categorized beforehand. This is definitely possible with Helpwise! Helpwise…

4 years ago