Our customers have multiple shared Inboxes such as help@, sales@, info@, tech@, etc. at Helpwise. Every now and then, there…
Helpwise Outlook Two-way sync integrates your Outlook account on Helpwise in such a way that it syncs all of your emails between…
Now you can reply to your emails using the Pop-out reply. Sometimes, we get into a situation where we need…
Helpwise already has an amazing search option which can search your specific input everywhere in a conversation. Today, we announce…
Our engineering team released the personal inbox feature this week. Now you can manage all your emails at one place.…
Setup Help Center of your company directly on Helpwise. Add helps articles and share with your customer while replying to…
You can now get the notifications of activities in your Helpwise shared inbox. Follow this guide to configure your notification…
You can create an alias in the mailbox settings page. Aliases allow you to use multiple emails in the same…
Now you can choose how you want your name to appear in the customer's inbox with Helpwise. How do you…
Today, we launch auto-replies to the emails. You can configure auto replies in the rules section. You can create an…