Vibhor Agrawal

Setup Load Balancing to equally distribute conversations

Today, I'm excited to announce that we have added another way to auto-assign conversations equally among your team. Choose the…

3 years ago

Presenting, The Gmail Shared Inbox

A better and upgraded version of managing Gmail conversations within Helpwise. Using the Gmail Shared inbox, customers can manage their…

4 years ago

Shared Inbox Integrately Integration

Today, we have launched our Integrately integration. It allows you to integrate your Helpwise account with 300+ apps. Creating a…

4 years ago

Start internal discussions among your team

Our team is working in the direction to become a tool to power all your communications whether they're internal or…

4 years ago

Helpwise can now Automatically tag conversations!

Sometimes you receive so many messages that you wish they were categorized beforehand. This is definitely possible with Helpwise! Helpwise…

4 years ago

Collaborate while drafting email responses

I am glad to announce the Shared drafts feature. This will allow you to collaborate while replying to emails. It…

4 years ago

Shared Inbox Pabbly Integration

Today, we have launched our Pabbly Connect integration. It allows you to integrate your Helpwise account with 300+ apps. Triggering…

4 years ago

Reply to emails with ease using Pop-out reply

Now you can reply to your emails using the Pop-out reply. Sometimes, we get into a situation where we need…

4 years ago

Zenbox Settings – Personalise Your Unified Inbox

We recently released our most exciting feature called "Zenbox". It is an anxiety free unified inbox which allows you to…

4 years ago

Reassign conversation when away

Today we introduce reassignment feature. You can now automatically reassign or unassign conversations when you're away. This feature will allow…

4 years ago