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In SaaS or other product-based companies, Support teams are on the front lines to resolve customer queries and issues. They often need to escalate issues to technical teams. Hence, when…
Continue readingSupport teams are on the front lines to resolve customer queries and issues. However, when there is a dependency on another team, there are often inefficiencies in communication. Jira is…
Continue readingWith Helpwise – Monday integration, you can fetch items directly in your shared inbox. Connect your shared inbox with Monday and create/update items associated with your board. How to connect Monday…
Continue readingUsing a 360Dialog WhatsApp number you can create a WhatsApp Shared inbox in Helpwise. You can send and receive the WhatsApp messages with the media(image, document, video, contact, location) directly…
Continue readingNow you can create Instagram Direct Messaging shared inbox on Helpwise 🎉. Customers are highly active on social media these days and providing support to customers quickly on their social…
Continue readingWith the Helpwise – Close integration, you can fetch contact information, opportunities, and tasks directly in your shared inbox. Connect your shared mailbox with Close and create/update contact, opportunities, and tasks associated with your…
Continue readingWith the Helpwise – Recruitee integration, you can manage your candidates directly in your shared inbox. Once you connect your Recruitee account with Helpwise, you will get one-click access to candidate…
Continue readingWith the Helpwise – Ontraport integration, you can manage your contacts directly in your shared inbox. Once you connect your Ontraport account with Helpwise, you will get one-click access to contact profiles…
Continue readingWith the Helpwise – Less Annoying CRM integration, you can manage your contacts directly in your shared inbox. Once you connect your Less Annoying CRM account with Helpwise, you can create and…
Continue readingWith the Helpwise – Xero integration, you can fetch your contacts directly in your shared inbox. Connect your shared inbox with Xero and create/update contact details. How to connect Xero with Helpwise? See…
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