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What is a Helpwise Chat Widget? A Helpwise chat widget connects the company’s service channel and support agents with website visitors via a tiny window. It can help potential customers…
Continue readingSaved replies in Helpwise are predefined messages that can be created for agents to quickly respond to common questions from customers. Administrators can associate quick replies with categories, allowing agents…
Continue readingWith companies operating in a hybrid work environment, dealing with an overwhelming amount of email is a reality for modern enterprises. The customer support and service teams must continually work…
Continue readingWhatsApp is an essential part of our lives, with over 1 billion monthly active users. With such widespread popularity, e-commerce and other B2C companies are quickly adopting WhatsApp for their…
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