You know it all and you’ve been there. As a customer service agent, you know all too well the pressure…
AI is not just a buzzword anymore. It's transforming every industry from healthcare to finance and, of course, customer service.…
It is Saturday night, and you and your parents, decide to watch a movie/series on Netflix. You switch on the…
It's the early 2000s. Flip phones were all the rage, dial-up internet was still a thing, and the sound of…