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Tips & Tricks

11 posts
  • Tips & Tricks

How to Succeed in AI-Driven Customer Service Job Market (Guide for Agents)

  • July 11, 2023
  • Bani Kaur
How to Succeed in AI-Driven Customer Service Job Market (Guide for Agents) 1
AI is not just a buzzword anymore. It’s transforming every industry from healthcare to finance and, of course, customer service. In particular, customer service is one industry that is rapidly…
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6-Step Proven Framework for Hiring Customer Support Agents 2
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6-Step Proven Framework for Hiring Customer Support Agents

  • June 8, 2023
  • Bani Kaur
Are you drowning in customer support requests? Are you in need of extra help in handling customer queries? Well, optimizing customer support processes will definitely make your agents more efficient…
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Customer Service AI: Most Complete Guide to Deploying It 3
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Customer Service AI: Most Complete Guide to Deploying It

  • May 26, 2023
  • Bani Kaur
It’s the early 2000s. Flip phones were all the rage, dial-up internet was still a thing, and the sound of “You’ve got mail!” was music to your ears. You’re daydreaming…
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50 Expert-Approved ChatGPT Prompts For Customer Service Challenges 4
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50 Expert-Approved ChatGPT Prompts For Customer Service Challenges

  • May 22, 2023
  • Bani Kaur
Are your customer service representatives feeling intimidated by ChatGPT and fearing for their jobs?  By now, we all know about ChatGPT and the remarkable capabilities of generative AI. And from…
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How to Set Up Social Media Customer Service in 8 Easy Steps 5
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How to Set Up Social Media Customer Service in 8 Easy Steps

  • May 18, 2023
  • Bani Kaur
Adding a contact form on your website is good, but it’s not enough if you want to provide exceptional customer service. Your target audience expects a smooth omnichannel customer service…
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The Complete Guide to Customer Retention During Recession 6
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The Complete Guide to Customer Retention During Recession

  • May 18, 2023
  • Bani Kaur
From social media to group meetings, you’ll see conversations around the upcoming recession. There are evident signs of the world hitting yet another economic slump.  Poor economic conditions can impact…
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Last updated on 2022-03-30