Tips & Tricks Archives

6-Step Proven Framework for Hiring Customer Support Agents

Are you drowning in customer support requests? Are you in need of extra help in handling customer queries? Well, optimizing customer support processes will definitely make your agents more efficient…

View Post

Customer Service AI: Most Complete Guide to Deploying It

It’s the early 2000s. Flip phones were all the rage, dial-up internet was still a thing, and the sound of “You’ve got mail!” was music to your ears. You’re daydreaming…

View Post

50 Expert-Approved ChatGPT Prompts For Customer Service Challenges 3

View Post

Tips & Tricks

50 Expert-Approved ChatGPT Prompts For Customer Service Challenges

Are your customer service representatives feeling intimidated by ChatGPT and fearing for their jobs? By now, we all know about ChatGPT and the remarkable capabilities of generative AI. And from…

View Post

The Complete Guide to Customer Retention During Recession 5

View Post

Tips & Tricks

The Complete Guide to Customer Retention During Recession

From social media to group meetings, you’ll see conversations around the upcoming recession. There are evident signs of the world hitting yet another economic slump. Poor economic conditions can impact…

View Post

How to Write Effective ChatGPT Prompts for Customer Service 6

View Post

Tips & Tricks

How to Write Effective ChatGPT Prompts for Customer Service

ChatGPT has amazing potential for customer service However, despite popular belief, customer service teams still can’t fully automate customer request handling using ChatGPT as it is. AI-based chatbots lack soft…

View Post