Tips & Tricks Archives

Tips & Tricks

How to Succeed in AI-Driven Customer Service Job Market (Guide for Agents)

AI is not just a buzzword anymore. It’s transforming every industry from healthcare to finance and, of course, customer service. In particular, customer service is one industry that is rapidly…

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6-Step Proven Framework for Hiring Customer Support Agents

Are you drowning in customer support requests? Are you in need of extra help in handling customer queries? Well, optimizing customer support processes will definitely make your agents more efficient…

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Customer Service AI: Most Complete Guide to Deploying It

It’s the early 2000s. Flip phones were all the rage, dial-up internet was still a thing, and the sound of “You’ve got mail!” was music to your ears. You’re daydreaming…

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50 Expert-Approved ChatGPT Prompts For Customer Service Challenges 4

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Tips & Tricks

50 Expert-Approved ChatGPT Prompts For Customer Service Challenges

Are your customer service representatives feeling intimidated by ChatGPT and fearing for their jobs? By now, we all know about ChatGPT and the remarkable capabilities of generative AI. And from…

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The Complete Guide to Customer Retention During Recession 6

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Tips & Tricks

The Complete Guide to Customer Retention During Recession

From social media to group meetings, you’ll see conversations around the upcoming recession. There are evident signs of the world hitting yet another economic slump. Poor economic conditions can impact…

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