Most Common Live Chat Mistakes
Live chat is one of the most efficient ways to boost your customer engagement. It is easy to use, convenient, and produces quick resolutions. However, as with any other method…
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Best Live Chat Software
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Live Chat for Customer Support Teams: 6 Benefits You Need to Know
Are you struggling to meet the demands of customers, finding that many of their questions and requests are left unanswered? If your target audience is millennials, you’ll also find that…
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Use of Chat widgets for SMBs
What is a Chat widget? By now, most of us at least once in our lifetime have had a conversation with a company’s support team using the chat widget present…
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