Happy Customers & Productive Teams. Win-win for all.

7-day Free Trial • No Surprises • No Setup Fee • Cancel Anytime

For Small Teams (<10 Seats)
For Large Teams (10+ Seats)
Free
$ 0
Always free
  • Team Size limited to 3 users
  • 1 Shared Inbox (Email or Live Chat)
  • 1 Personal email inbox/user
  • 5 Automation Rules
  • 5 Saved Replies
  • Basic Analytics & Reports
  • 300 Contacts allowed
  • See All Features
  • Sign Up
Standard
$ 12
per user per month
  • For Small Teams (Up to 10 users)
  • 5 Shared Inboxes (Email + Live Chat)
  • 1 Personal email inbox/user
  • 15 Automation Rules
  • 15 Saved Replies
  • Standard Integrations
  • Auto Assignment (Rule Based)
  • See All Features
  • Sign Up
Premium
$ 20
per user per month
  • All Standard Features +
  • 10 Shared Inboxes (Email, SMS, WhatsApp, Live Chat & Social*)
  • 25 Automation Rules
  • Unlimited Saved Replies
  • Premium Integrations
  • CSAT
  • Advanced Analytics
  • See All Features
  • Sign Up
Advanced
$ 40
per user per month
  • All Premium Features +
  • Unlimited Shared Inboxes (Email, SMS, WhatsApp, Live Chat & Social*)
  • Unlimited Automation Rules
  • Unlimited SLA Rules
  • Auto Assignment (Load Balancing)
  • Priority Support
  • See All Features
  • Sign Up
Enterprise
Request Quote
(Minimum 100 Users)
  • All Advanced Features +
  • Unlimited Shared Inboxes
  • Unlimited Automation Rules
  • Custom Integrations
  • Team Onboarding & Training
  • SSO/SAML & Audit Logs
  • Dedicated Account Manager
  • See All Features
  • Sign Up

Customize Your Plan With Add-ons

Additional Inboxes
$ 49 for 5 inboxes per month
Additional Help Center
$ 19 per Help Center per month
Additional Automation Rules
$ 19 for 40 rules per month
Twitter Inbox
$ 19 per Twitter inbox per month
Chatbot Add-on
$ 60 per 5000 trigger per month
WhatsApp Inbox
$ 15 per WhatsApp inbox per month
Additional charges for the WhatsApp template

Compare plans and see what you will get

 
Free
Standard
Premium
Advanced
Enterprise

Pricing

 
Free Trial
Always
7 days
7 days
7 days
7 days
Monthly
$0
$15
$25
$50
Contact Sales
Annually
$0
$12
$20
$40
Contact Sales

Inboxes

1 Inbox
5 Inboxes
10 Inboxes
Unlimited*
Unlimited*
Email
Social Media
-
-
  • Facebook
    • -
    -
    • Instagram
      • -
      -
      • Twitter
        • -
        -
        Add On Add On Add On
        SMS
        -
        -
        Whatsapp
        -
        -
        Add On Add On Add On
        Custom
        -
        -
        Live Chat

        Integrations

         
        2-way Native CRM Integration
        -
        -
        2-way Dialer & VOIP Phone Integration
        -
        -
        API Integration
        -
        Project / Task Management
        -
        Productivity
        -
        Ecommerce
        -
        -
        Marketing
        -
        NPS
        -
        Messaging
        -
        -
        Custom Integrations
        -
        -
        -
        -

        Automation

         
        Rules
        5 (Basic)
        15
        25
        Unlimited*
        Unlimited*
        SLA (Service Level Agreements)
        -
        -
        -
        Unlimited*
        Unlimited*
        Saved Replies
        5
        15
        Unlimited*
        Unlimited*
        Unlimited*
        Auto Assignment
        -
        Rule Based
        Round Robin
        Load Balancing
        Full Capabilites

        Collaboration

         
        Discussions
        Notes & Mentions
        Shared Drafts
        -

        Helpwise Interact

         
        Chat Widget
        Engage
        -
        -
        Chat Bot
        -
        -
        Add On Add On Add On

        Additional Features

         
        Help Center
        -
        Reports
        Basic
        Standard
        Advanced
        Advanced
        Advanced
        Views
        -
        -
        -
        -
        File Manager
        CSAT
        -
        -
        Forms
        -
        -
        Contacts
        300 Unlimited Unlimited Unlimited Unlimited

        Support

         
        Email Response Time
        3 Days
        1-2 Days
        Same Day
        Same Day
        Same Day
        Live Chat
        -
        -
        Account Manager
        -
        -
        -
        Training
        -
        -
        -
        -
        Onboarding
        -
        -
        -
        -

        Security

         
        SSO/SAML
        -
        -
        -
        -
        Audit Logs
        -
        -
        -
        -
        Two Factor Authentication
        *FUP Applicable
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        Want to know how Helpwise can help your team and solve your use case?

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        G2 Rating

        4.6/5