Reduce Inbound queries | Helpwise

Reduce inbound queries by setting up a self-serve help center

Create and share help guides with customers for your saas product or eCommerce store. The help center is quick and easy to set up.


Personalize your help center using a wide range of customization features

We offer a wide range of features that allow you to take control of your knowledge base so that you can set it up the way you want to.

  1. Set up custom domains.
  2. White label your help center.
  3. Improve SEO by setting up auto generated sitemaps and more.

Create & share articles with ease

Help center's text editor provides a similar experience as popular document editors. You can:

  1. Add title and subtitle to your articles.
  2. Variety of formatting options helps in styling your articles.
  3. Add images and embed videos in your article.
  4. Add your articles to a category having related articles.
  5. Attach article links in your conversations in a click

Analyze key metrics like views and reactions on your articles

Improve help article performance by tracking views & customer reactions on your help articles. Dedicated reports for your articles will help you in analyzing which articles are underperforming and which aren't able to provide value to your customers.

Trusted by over 5000+ users

Steven B

Business Owner

After our first login, we immediately saw the potential. Their team is always ready to help and listen to suggestions, which sealed the deal after my first interaction. Helpwise has everything we were looking for at a reasonable price point.

Angie N

Web Designer

The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.

Have Questions?

Experience world class support that our customers rave about. We're here to see you grow. Reach out to us via Live Chat or check out our help docs.