Connect everything, Achieve anything | Helpwise

Customer communications platform for Shopify store owners

Empower your agents to view previous order information, customer contact details all from your Helpwise shared inbox. Integrate Shopify to get more context, and provide better customer service.



By integrating your Shopify account with Helpwise, you can track real-time Shopify customers and order information directly from your Helpwise account.

Things you can do using the Helpwise-Shopify integration:

  1. See Shopify contact information directly from Helpwise.
  2. See Shopify orders directly from Helpwise.
Help Agents work faster

Answer all customer queries across multiple channels from one single place in lesser time. Be it support emails, live chat conversations or social media messages, respond to each using Helpwise.

Quick and easy setup

Integrating Shopify with Helpwise takes less than 30 seconds. Just click on Connect Shopify, follow the on-screen instructions and set up the integration without too much hassle.

Easy access to order information

Reduce app switching time and easily view customer information as well as order information directly from your Helpwise inbox.

Trusted by over 5000+ users

Abraham C

Social Media Manager

Helpwise helps me manage my customer service tasks efficiently because I can monitor so many channels in just one dashboard. No need to open each channel's website to interact with customers.

Angie N

Web Designer

The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.

Have Questions?

Experience world class support that our customers rave about. We're here to see you grow. Reach out to us via Live Chat or check out our help docs.