Automate mundane tasks like assigning, tagging, closing, replying and more using automation rules. Automate your customer service and improve your team's productivity using Helpwise.
Using Helpwiseâ€™s automation rules feature, you can set up workflows that will handle the workload of assigning queries based on conditions set by you.
Rules allow you to send automated replies that you can personalize using variables. You can certain conditions like:
Manually categorizing customer queries under certain folders and tags takes a lot of time. With Rules, you can automatically tag conversations based on conditions like:
After our first login, we immediately saw the potential. Their team is always ready to help and listen to suggestions, which sealed the deal after my first interaction. Helpwise has everything we were looking for at a reasonable price point.
The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.