By integrating your Slack account with Helpwise, you can track real-time Helpwise activities directly from your Slack channel. Helpwise automatically sends messages about various activities in your Slack channel.
Things you can do using the Helpwise-Slack integration:
Easily take actions like assigning, closing, & deleting Helpwise conversations directly from your Slack channel and reduce app switching time.
Integrating Slack with Helpwise takes less than 30 seconds. Just click on Connect Slack, follow the on-screen instructions and set up the integration without too much hassle.
Get notified about customer messages or any activity happening on a customer conversation directly inside Slack.
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Helpwise helps me manage my customer service tasks efficiently because I can monitor so many channels in just one dashboard. No need to open each channel's website to interact with customers.
The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.