Ecommerce Customer Service Tools Archives

Best 7 eCommerce Customer Service Tools of 2023 1

Imagine ordering a pair of sneakers 👟 from an online store only to have the wrong size delivered! You then try to complain only to notice the store offers Facebook…

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How to Manage Customer Communication for an E-commerce Store 2

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Ecommerce Customer Service Tools

How to Manage Customer Communication for an E-commerce Store

April 29, 2021
Shaambhav Shankar

While you are reading this article, there are nearly 24 million e-commerce entrepreneurs that are trying to reach the same goal as you. In other words, the competition in the…

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Ecommerce Customer Service Tools

Best Email Management Software For Customer Support Automation

May 1, 2020
Eya Yerks

How does your customer service team cope with thousands of support requests? Do you have a catch-all email address with a brimming inbox? Are replies getting lost in the shuffle? Find…

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