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Shared Inbox

33 posts
  • Shared Inbox

8 Gmail Hacks for Customer Service: The Most Complete Guide

  • September 13, 2023
  • Bani Kaur
8 Gmail Hacks for Customer Service: The Most Complete Guide 1
If you’ve just started out your business, we are sure you’ve resorted to the mainstream channel of customer service – Emails.  Emails have been the lifeblood of business communication for…
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Shared Mailbox vs Distribution List: What should be the #1 Choice for Your Business? 2
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  • Shared Inbox

Shared Mailbox vs Distribution List: What should be the #1 Choice for Your Business?

  • August 10, 2023
  • Bani Kaur
With a constantly growing customer base, using a personal email address and CC’ing your support agents in message threads is no more an option. You need a more efficient email…
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7 Proven Benefits of a Shared Mailbox to Improve Your Business 3
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7 Proven Benefits of a Shared Mailbox to Improve Your Business

  • August 10, 2023
  • Bani Kaur
Over 231 million emails are sent worldwide within just one minute. Emails can pile up quickly. And if your team receives communications from clients, vendors, and coworkers constantly, things can…
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10 Best Missive Alternative Tools for Small & Medium Businesses 4
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10 Best Missive Alternative Tools for Small & Medium Businesses

  • August 9, 2023
  • Bani Kaur
Missive has carved its niche as an email and chat app, streamlining inbox management and team collaboration. But what if you’re on the hunt for a fresh perspective?  Perhaps you’re…
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Why Outlook is No Longer Enough for Customer Service in 2023? 5
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  • Customer Service Tools

Why Outlook is No Longer Enough for Customer Service in 2023?

  • July 12, 2023
  • Bani Kaur
Ah, Outlook. This email software has been a faithful companion to many of us for years. It’s like that old friend who’s always there for you, even if they’re not…
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Shared inboxes 101: The ultimate guide (Types + tool comparison) 6
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Shared inboxes 101: The ultimate guide (Types + tool comparison)

  • July 12, 2023
  • Bani Kaur
Running a small or medium-sized business is like being the ringmaster of your own circus. From juggling tasks to taming unruly projects, you’ve got your hands full! And let’s not…
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Last updated on 2022-03-30