productivity

8 Gmail Hacks for Customer Service: The Most Complete Guide

If you've just started out your business, we are sure you’ve resorted to the mainstream channel of customer service –…

1 year ago

Customer Service AI: Most Complete Guide to Deploying It

It's the early 2000s. Flip phones were all the rage, dial-up internet was still a thing, and the sound of…

1 year ago

How to Write Effective ChatGPT Prompts for Customer Service

ChatGPT has amazing potential for customer service However, despite popular belief, customer service teams still can’t fully automate customer request…

2 years ago

8 Rare Customer Service Skills AI Can’t Replace & How to Gain Them

If you believe today’s AI can fully replace your customer service team, that’s a sure sign you should invest in…

2 years ago

Customer Feedback 101: Most Complete Guide to Collecting & Using it

It’s All About Customers These Days So, you are building a thriving business and are moving mountains to serve your…

2 years ago

5 reasons your support team should use shared inbox

We often complain ourselves, or hear others complaining about how they did not get a reply from the support staff…

5 years ago

Stop sharing email accounts, start using shared inbox for your team emails.

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