support team

6-Step Proven Framework for Hiring Customer Support Agents

Are you drowning in customer support requests? Are you in need of extra help in handling customer queries? Well, optimizing…

1 year ago

50 Expert-Approved ChatGPT Prompts For Customer Service Challenges

Are your customer service representatives feeling intimidated by ChatGPT and fearing for their jobs?  By now, we all know about…

2 years ago

How to Set Up Social Media Customer Service in 8 Easy Steps

Adding a contact form on your website is good, but it’s not enough if you want to provide exceptional customer…

2 years ago

How to Write Effective ChatGPT Prompts for Customer Service

ChatGPT has amazing potential for customer service However, despite popular belief, customer service teams still can’t fully automate customer request…

2 years ago

10 Expert Tips to Scale Customer Service of Your Small Business

In 2023, the customer is still king, but now they ACTUALLY expect to be treated like royalty. Prioritizing your customers…

2 years ago

Customer Feedback 101: Most Complete Guide to Collecting & Using it

It’s All About Customers These Days So, you are building a thriving business and are moving mountains to serve your…

2 years ago

Stop sharing email accounts, start using shared inbox for your team emails.

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