If you've just started out your business, we are sure you’ve resorted to the mainstream channel of customer service –…
With a constantly growing customer base, using a personal email address and CC’ing your support agents in message threads is…
Over 231 million emails are sent worldwide within just one minute. Emails can pile up quickly. And if your team…
Running a small or medium-sized business is like being the ringmaster of your own circus. From juggling tasks to taming…
In today’s highly competitive market, a business communication platform needs to cover more than basic email-sending functionality. It should combine…
Sixty-two percent of companies don’t respond to customer service emails. Poor email management is one of the reasons for such…