shared inbox Archives

Shared Inbox

8 Gmail Hacks for Customer Service: The Most Complete Guide

If you’ve just started out your business, we are sure you’ve resorted to the mainstream channel of customer service – Emails. Emails have been the lifeblood of business communication for…

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Shared Mailbox vs Distribution List: What should be the #1 Choice for Your Business? 2

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Shared Inbox

Shared Mailbox vs Distribution List: What should be the #1 Choice for Your Business?

With a constantly growing customer base, using a personal email address and CC’ing your support agents in message threads is no more an option. You need a more efficient email…

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7 Proven Benefits of a Shared Mailbox to Improve Your Business 3

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7 Proven Benefits of a Shared Mailbox to Improve Your Business

Over 231 million emails are sent worldwide within just one minute. Emails can pile up quickly. And if your team receives communications from clients, vendors, and coworkers constantly, things can…

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Shared inboxes 101: The ultimate guide (Types + tool comparison) 4

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Shared Inbox

Shared inboxes 101: The ultimate guide (Types + tool comparison)

Running a small or medium-sized business is like being the ringmaster of your own circus. From juggling tasks to taming unruly projects, you’ve got your hands full! And let’s not…

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Which Is the Best Shared Mailbox Management Software in 2023? (Gmail vs Outlook vs Helpwise) 5

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Shared Inbox

Which Is the Best Shared Mailbox Management Software in 2023? (Gmail vs Outlook vs Helpwise)

In today’s highly competitive market, a business communication platform needs to cover more than basic email-sending functionality. It should combine a messaging app, team management capabilities, and automation software in…

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10 Shared Mailbox Best Practices to Implement Right Away 6

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Shared Inbox

10 Shared Mailbox Best Practices to Implement Right Away

Sixty-two percent of companies don’t respond to customer service emails. Poor email management is one of the reasons for such an alarming statistic. Without proper organization and well-defined processes, a…

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