Your products are better; your prices are affordable; and your marketing strategies are top-notch. Then why are your customers not…
Did you know 62% of consumers prefer a customer service bot rather than waiting for human agents to answer their…
You've finally decided on implementing customer service software. You go out into the market, and there are hundreds of suppliers.…
As a small business owner, you know that acquiring new customers is only half the battle. The real challenge lies…
Think of the last time you reached out to a company through a chatbox to only receive an automatic reply…
Do you believe in the power of great customer service? We do and that's why we're elated to announce that…