Announcements

Helpwise Earns a Spot on the G2’s Top 50 Customer Service Products List

Do you believe in the power of great customer service? 

We do and that’s why we’re elated to announce that Helpwise, the most complete customer service platform, has been named one of the top 50 customer service products in 2023 by G2 among other prestigious names in the industry.

Smarter customer service for smarter teams

Helpwise is a smart solution for smarter teams that lets them manage all their customer conversations in one place, whether they’re coming in via email, chat, or social media. 

The powerful automation and collaboration features allow teams to easily assign conversations, set up canned responses, and track customer conversations and team performance – all while ensuring that nothing falls through the cracks.

But Helpwise isn’t just about efficiency – it’s about delivering unforgettable customer experiences. The platform is designed to help you personalize your conversations and build meaningful relationships with your customers. 

With 50+ integrations to your favorite business tools like CRM and marketing automation platforms, we help you create a seamless experience across every customer touchpoint.

Every Achievement Matters and Sets Us Apart

Today, Helpwise has become the go-to solution for small and mid-market businesses looking to serve their customers with efficiency and ease.

Our platform has made it easier for 10000+ users to build lifelong customer relationships with intelligent customer interactions.

Our commitment to innovation has also earned us recognition from G2 as a top-rated customer service platform. G2 has recognized us as the easiest setup platform, a momentum leader, the fastest implementation, a high performer, the best meets requirements, the best relationship and the platform with the best-estimated ROI (phew, those were a lot of categories).

Helpwise has also launched its life-easing dialer recently. With the feature, we have helped businesses hang up on outdated communication methods. 

Now businesses can make and receive calls directly from within the Helpwise app, eliminating the need for switching to a separate phone system. 

But, our dedication to shaping the future of customer service goes beyond just launching a new feature. Our focus on personalized, human connections with customers has set us apart from the competition, and we’re determined to continue leading the way in this regard.

Let’s shape the future of customer service, together

Helpwise is powering the customer conversations of 200+ businesses and we thank all our customers for placing their trust in us for an important aspect of your business – customer conversations. 

We’re just getting started this year, and with the momentum we’ve built up, there’s no way we’re hitting the brakes now. We’ve got big plans and an even bigger vision, and we’re ready for our journey ahead along with you. 

With our cutting-edge innovations, forward-thinking strategies and your support (most important), we would surely be writing the future of customer service in no time. 

If you haven’t tried our award-winning customer service platform yet, don’t waste another second! We promise you won’t be disappointed. Book a free trial here

And to our loyal customers, we’re honored to be your partner in customer service. Let’s keep those conversations going!

Bani Kaur

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