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Now you can connect your Salesforce (Customer relationship management) CRM account with Helpwise shared inbox. To increase your productivity, now you don’t need to switch between these two software to…
Continue readingNow you can reply to your emails using the Pop-out reply. Sometimes, we get into a situation where we need to write a longer and more complicated reply, this is…
Continue readingYou asked for it, and we did it. Today we announce the auto assign feature in Helpwise. This features allows you to automatically assign new conversation to your team member….
Continue readingSetup Help Center of your company directly on Helpwise. Add helps articles and share with your customer while replying to their emails, SMS or WhatsApp messages. Help Center is a…
Continue readingYou can now get the notifications of activities in your Helpwise shared inbox. Follow this guide to configure your notification preferences. Helpwise provides various options for which you can receive…
Continue readingHelpwise keyboard shortcuts allows you to navigate quickly to different section of your mailbox, compose email, assign email etc. Here are few shortcut keys that you can use: Navigation: g+m…
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