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Helpwise’s mobile app now supports Instagram Direct messages as a channel for customer service. With the Helpwise Mobile App, you can now interact with customers on Instagram in real-time. Instagram…
Continue readingNow you can create Instagram Direct Messaging shared inbox on Helpwise 馃帀. Customers are highly active on social media these days and providing support to customers quickly on their social…
Continue readingNow you can create Facebook comments shared inbox on Helpwise 馃帀. We already had Facebook messenger in Helpwise, now we have added comments inbox as well. Customers are highly active…
Continue readingAlong with managing mention in your company’s Twitter account, now you can also manage Twitter Direct Messages. This will allow you to collaborate with your team to reply to DMs…
Continue readingNow you can create Facebook shared inbox on Helpwise 馃帀. Customers are highly active on social media these days and providing support to customers quickly on their social media accounts…
Continue readingYou can now create shared inbox for your company’s Twitter account. This helps in getting mentions from your customers directly in your Helpwise shared inbox. You retweet, like or reply…
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