A letter to our beloved customers (G2 Reviews & Awards

Dear Customer, 

We have some exciting news to share with you!

G2, the world’s leading B2B software and services review platform named Helpwise as a High Performer in the Shared Inbox category in their Fall 2020 announcement. Not only that, but Helpwise has been awarded numerous other awards in the Fall 2020 announcement. 

What does this mean for us?

It means that you, our customers/our family have who have put their faith in us, believed that that the service offered to them by Helpwise & the overall experience of the platform has been satisfactory. 

G2 awards companies on the basis of reviews that a particular company receives on G2. Most of the G2 reviews we received were better than our other industry counterparts which is why G2 decided to award us with not just 1 but 13 awards in total during this Fall 2020 announcement! 

These awards mean a lot to us because this is what motivates the team to work hard day in, day out to offer the best possible service a customer can receive.

Let’s take a look at some of the reasons why we received many awards.

1. Easiest Setup  – Helpwise earned the easiest setup award because it has the most simple and fastest setup process which is why it earned the highest Ease of Setup rating in the Shared Inbox category.

Helpwise only takes 45 seconds to set up and the average time taken by a user to get used to the platform is 4 days. The go-live time of most of the market leaders in this space is somewhere sound 30 days or even more in some cases.

2. Best Support  – Helpwise was awarded the Best Support award as it earned the highest Quality of Support rating in the Shared Inbox category.

Even after being a small team, we’re known to respond to customer queries in minutes if not seconds unlike the other players in the market which can take an hour or more to respond. And our reviews speak for themselves!

3. Easiest To Do Business With – G2 awarded Helpwise with the Easiest To Do Business With award because it recognized the amount of work we put in into listening to our customers and the feedback they give us.

We go above and beyond to make sure that you, our customers are happy and satisfied with the Helpwise platform, even if it means customizing the product to suit your needs a little better.

4. Users Most Likely To Recommend – A lot of our business comes from referrals. Our customers are so happy with our service and the Helpwise platform in general, that they refer us to their friends and business partners.

This is a testament to the fact that our users believe in Helpwise so much, that they are willing to rave about it amongst their friends. And the best way to grow as a company is through word of mouth which is why we welcome referrals and we offer incentives for the same!

These are some of our favorite reviews that our beloved customers left us:

We’d also like to thank our other customers who left us such good reviews. We wouldn’t have gotten these awards if it weren’t for you. So we’d like to thank each and every one of you from the bottom of our hearts.

If you’d like to read the other reviews that our customers left us or if you’d like to leave us another G2 review, you can visit our page on G2

Helpwise is built in such a way, that teams of all sizes can use the platform easily without any hassle. And the best part is, that the platform scales with you as you grow!

To try out Helpwise for free, click here

If you want a demo of the platform, you can also get in touch with our product experts who’ll show you how Helpwise will be able to solve your use case!