Provide context-relevant customer service with Helpcenter articles in Chat Widget
What is a Helpwise Chat Widget? A Helpwise chat widget connects the company’s service channel and support…
Categorise Your Saved Replies to Quickly Respond to customers
Saved replies in Helpwise are predefined messages that can be created for agents to quickly respond to…
Improve collaboration in a Shared Outlook Mailbox using Helpwise’s two-way sync
With companies operating in a hybrid work environment, dealing with an overwhelming amount of email is a…
Seamlessly Setup Whatsapp Shared Inbox with Whatsapp Cloud API
WhatsApp is an essential part of our lives, with over 1 billion monthly active users. With such…
Set up the company’s business hours to improve the robustness of your reports
As a customer support manager, it is critical that customers’ inquiries are resolved as soon as possible….