Setup Load Balancing to equally distribute conversations
Today, I’m excited to announce that we have added another way to auto-assign conversations equally among your…
Presenting, The Gmail Shared Inbox
A better and upgraded version of managing Gmail conversations within Helpwise. Using the Gmail Shared inbox, customers…
Shared Inbox Integrately Integration
Today, we have launched our Integrately integration. It allows you to integrate your Helpwise account with 300+…
Start internal discussions among your team
Our team is working in the direction to become a tool to power all your communications whether…
Helpwise can now Automatically tag conversations!
Sometimes you receive so many messages that you wish they were categorized beforehand. This is definitely possible…
Collaborate while drafting email responses
I am glad to announce the Shared drafts feature. This will allow you to collaborate while replying…
Shared Inbox Pabbly Integration
Today, we have launched our Pabbly Connect integration. It allows you to integrate your Helpwise account with…
Reply to emails with ease using Pop-out reply
Now you can reply to your emails using the Pop-out reply. Sometimes, we get into a situation…
Zenbox Settings – Personalise Your Unified Inbox
We recently released our most exciting feature called “Zenbox“. It is an anxiety free unified inbox which…
Reassign conversation when away
Today we introduce reassignment feature. You can now automatically reassign or unassign conversations when you’re away. This…