With Helpwise-Wootric integration, you can now survey your clients to know the performance of your agents on your Wootric Account.
Connect your Wootric account with Helpwise. Learn More
After connecting Wootric with Helpwise, all your mails will be embedded with survey template.
The Survey E-mail looks like:
The clients review will be sent to your Wootric Account automatically.
In your Wootric account, you can see the rating by filtering the sender and mailbox name :
- Mailbox refers to the inbox from which the survey was sent from Helpwise.
- Agent Name refers to the agent who sent the mail and is being surveyed.