If you’ve just started out your business, we are sure you’ve resorted to the mainstream channel of customer service – Emails. Emails have been the lifeblood of business…
Today’s customer service landscape means you have to juggle multiple communication channels – such as emails and SMS – for your business. Trengo is a customer service…
Picture this: You’re on a quest for extraordinary success in your business, fueled by the power of customer service-led growth. But how do you ensure you’re on the right path? The…
Intercom has become a game-changer in customer support, offering personalized engagement through live chat, email management, and chatbots. Widely adopted by businesses, it has reshaped the…
If you’ve just started out your business, we are sure you’ve resorted to the mainstream channel of customer service – Emails. Emails have been the lifeblood of business…
Today’s customer service landscape means you have to juggle multiple communication channels – such as emails and SMS – for your business. Trengo is a customer service…
Picture this: You’re on a quest for extraordinary success in your business, fueled by the power of customer service-led growth. But how do you ensure you’re on the right path? The…
If you’ve just started out your business, we are sure you’ve resorted to the mainstream channel of customer service – Emails. Emails have been the lifeblood of business…
Today’s customer service landscape means you have to juggle multiple communication channels – such as emails and SMS – for your business. Trengo is a customer service…
Picture this: You’re on a quest for extraordinary success in your business, fueled by the power of customer service-led growth. But how do you ensure you’re on the right path? The…
If you’ve just started out your business, we are sure you’ve resorted to the mainstream channel of customer service – Emails. Emails have been the lifeblood of business…
Today’s customer service landscape means you have to juggle multiple communication channels – such as emails and SMS – for your business. Trengo is a customer service…
Picture this: You’re on a quest for extraordinary success in your business, fueled by the power of customer service-led growth. But how do you ensure you’re on the right path? The…
Intercom has become a game-changer in customer support, offering personalized engagement through live chat, email management, and chatbots. Widely adopted by businesses, it has reshaped the…
Blockbuster, a popular video rental brand, saw fame and a downfall in the early 2000s. Eventually, it became irrelevant and lost to competitors like Netflix. Major factors in its decline were…
With a constantly growing customer base, using a personal email address and CC’ing your support agents in message threads is no more an option. You need a more efficient email management…
Over 231 million emails are sent worldwide within just one minute. Emails can pile up quickly. And if your team receives communications from clients, vendors, and coworkers constantly, things…
Sure, you’ve heard of Gorgias – a customer service platform that integrates with Shopify, BigCommerce, and Magento. It helps you streamline your support processes, increase your…
Missive has carved its niche as an email and chat app, streamlining inbox management and team collaboration. But what if you’re on the hunt for a fresh perspective? Perhaps…
Customers today use multiple channels to engage with your business. That means they might be emailing you one day, tweeting you the next day, and messaging you on WhatsApp the day after that.…
Gmelius, a widely used Gmail-based email productivity tool, is vital in improving business customer support processes. With its extensive feature set, Gmelius has become popular among…
Zoho Desk has been around for several years, helping organizations manage and monitor customer-facing conversations. Among the very few context-aware customer support solutions available in…
Most businesses choose a shared G Suite or Microsoft mailbox for interacting with clients when first kick-starting support operations. However, they soon realize that addressing customer…
Drag is among the most popular names in the customer support software space today. The reason it deserves your consideration is that this all-in-one platform works as an extension to your…