Custom App
With the Helpwise Custom App feature, you can fetch your app data directly in your shared inbox….
Detailed description for Helpwise chatbot
Chatbot is the feature that enables you to trigger messages along with some suggestions to your customers….
Setup Helpwise SMS inbox from Plivo Number
Helpwise allows you to create a shared SMS inbox using the Plivo Number where your team members…
SLA(Service level agreements) Rules
Is your team customer-facing? Want to reduce your response time? SLA is the feature for you. When…
Setup Load Balancing to equally distribute conversations
Today, I’m excited to announce that we have added another way to auto-assign conversations equally among your…
Helpwise chat widget icon visibility control
Helpwise live chat widget allows you to connect with the visitors coming to your website. It helps…
Presenting, The Gmail Shared Inbox
A better and upgraded version of managing Gmail conversations within Helpwise. Using the Gmail Shared inbox, customers…
Import Conversations From Groove
With the Helpwise – Groove import, you can migrate your Groove emails, team members, conversations, contacts, notes,…
Helpwise shared inbox’s mobile app
We have released the new update of Helpwise mobile app for both android and iOS. It included…
Shared Inbox Google Tasks Integration
With the Helpwise – Google Tasks integration, you can fetch tasks directly in your shared inbox. Connect…