Dialpad is an Ai-powered cloud communication platform that makes it easier and more efficient to connect and collaborate with your team.

From Helpwise you can create a shared SMS inbox using the Dialpad Number where your team members can collaborate and give support to your customers directly from Helpwise. You can make use of Helpwise’s powerful features (rules, auto-reply, one-click integration preview, tagging) with the Dialpad number.

How to connect your dialpad number with Helpwise to send and receive SMS directly from Helpwise?

Features of Helpwise Dialpad SMS inbox

  • You can also schedule SMS at a specific time.
  • Realtime send and receive SMS.
  • You can check the SMS status in realtime.
  • Assign SMS thread & conversations to your team members.
  • Find out who is currently replying to your customer in realtime.
  • This is a two ways sync integration which means you can send the SMS directly from the Dialpad number but in this case, Helpwise will count the account owner as a sender of SMS.

You can also schedule a free demo, to know more about Helpwise and Helpwise Dialpad SMS inbox.